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Library Resources: Accessibility: Universal Access

This guide looks at the accessibility of our online library resources.

WU Libraries on Accessibility

As more information is delivered using computer and network technologies, libraries play an increasingly important role in ensuring access for all people to Internet and other information resources. In making electronic resources accessible, principles of universal design should be employed.

Universal design means that, rather than designing services and facilities for the average user, design them for people with a broad range of abilities and disabilities. Library users may have learning disabilities and visual, speech, hearing, and mobility impairments.

Accessibility Services

Retrieval of Library Materials

An "on demand service" is available to all patrons who need assistance retrieving library materials. Simply place a hold on the item you need using the Request WU option and the item will be pulled and you will be notified when it's available for pickup.

Research Assistance

Reference Librarians are available to assist users with accessibility issues. Users with extended research needs should either contact a Reference Librarian in their subject area, use the Research Consultation Form, or call the library Help Desk 503-370-6560 to make an appointment for assistance.


Individual Study Rooms are available on a first come basis on second floor and can be used for quiet study and test taking.

There are two audiovisual rooms on the second floor that can be checked out at the Circulation Desk. You can dim the lights in these rooms, and listen to assignments and readings.

A video recording room is also available on the first floor of the library. It is equipped with a 40" monitor with hookups for PC and MAC laptops. Cables can be checked out from the Circulation Desk.

Keys for all rooms are available for check out from the Circulation Desk. 

Willamette University

Willamette University Libraries

Mark O. Hatfield Library
900 State Street.
Salem Oregon 97301
Pacific Northwest College of Art Library
511 NW Broadway.
Portland Oregon 97209