This page contains enriched content visible when JavaScript is enabled or by clicking here. Skip to main content
 

Technology FAQs: Technology FAQs

Welcome to Our Library

Welcome to the
Mark O. Hatfield Library


More information about services & policies for specific user groups can be found through these web links.

General Welcome

Students

Faculty & Staff

Alumni

Visitors

Printing (WU Print)

WU Print
All users on the campus network can use WU Print on their personal machines to send a print job to a virtual print queue on Willamette's server. You can then log into WU Print (http://wuprint.willamette.edu/) to send it to an available printer in the library or another computer lab on campus.

For WU Print set-up instructions, please go to:
http://www.willamette.edu/wits/help/wuprint/index.html  

Computer Lab Printers
Black and white printing is available to all WU community members, free of cost, in most of the campus computer labs. For a full list of lab locations, please go to: 

http://www.willamette.edu/wits/labs/

Color Printing
For a small fee, students can print in color and high quality black & white at Paw Prints, which is located in the UC by the Mail Room, or at the Printing Services located in the Lee House. All public printers in the library are set to draft-quality black & white only.

Printing Etiquette
Willamette University supports sustainability. Printers are a shared resource on this campus, and it is very important that each user does his or her part to be courteous to fellow users and to conserve paper and toner.

More info at: 

http://www/wits/help/printers/index.html

Activate Your WU Email/Network

Current Willamette University students, staff, and faculty are eligible for a free email and network accounts. You must have a Willamette ID number and card, issued by Campus Safety, and be currently registered for a class through the Registrar's Office or be considered a current employee by Human Resources. It may take up to 12 hours before you can create your email account after registration.

To create a Willamette account to go:
https://secure.willamette.edu/newuser/

More info at:
http://willamette.edu/offices/wits/help/category_list/index.html

Public Computers

There are three computers available for visitors and the general public (limited to one hour of use).  They are located to the right of the library's entrance.  These are designed for internet access only, and do not have software (e.g. Microsoft Office, Word, or Excel).

Printing from these computers costs ten cents per page. These computers do not provide the ability to save to attached USB drives.

Network Storage

Students, faculty and staff have access to personal storage space on Willamette's network file server.  The NetFiles storage space can be used to store and back up data for classes, projects and academic research.  The file servers themselves are backed up regularly and data can be recovered in cases of local hard drive failures or accidental file corruption or deletion.  All members of the community are strongly encouraged to save any files that cannot afford to be lost to their NetFiles storage space. 

The disk quota for each account is 20 GB.  You can check your current NetFiles disk usage online.

NetFiles makes daily copies of each stored file, called snapshots. These snapshots are user-accessible so you can retrieve your own files from a previous version. Please contact the WITS Help Desk or your user services consultant for help accessing or using the snapshots.

The file server may be accessed from any computer that has network connectivity. It is similar to DropBox or other on-line storage services - and it's completely free.  Here's how to connect to your NetFiles storage:

On-Campus access: Map drives for PCsMap drives for Macs OSX
Off-Campus access: Secure File Transfer Protocol (SFTP)
Personal Web Pages: Netfile directory
More info at: http://www.willamette.edu/wits/help/home/index.html

Willamette Guest Wireless

Willamette University provides wireless service for the public in certain areas of campus. Follow these directions to set up your computer for wireless access from inside the library. The designated guest wireless area is on the first floor near the reference desk.

PCs

- Click on your Wireless Indicator icon on the bottom right toolbar, shaped like a bar graph.

- A Client Manager box will open. Go to "Add Configuration Profile" which can often be found under the Actions menu.

- Click the "Add" button, and enter "Willamette Guest" for Profile Name. Select "Access Point" for Network Type. Click next.

- On the next page, click "Scan." Choose "Willamette Guest" once your choices are displayed.

- Continue to click "Next" until you are given the choice to click "OK." At this point, you should be connected to the campus wireless network. Your Wireless Indicator icon will show you the strength of your connection.

Macs

- Click on Airport (the signal strength icon).

- Click on "Willamette Guest".

Wireless Internet (BlitzNet)

Here is how to connect to the library's wireless network:

- In your wireless network management tool, select either BlitzNet (WU user) or Willamette Guest (guests).
- Open your web browser.
- First time BlitzNet users will be prompted to register on the Willamette network. Follow the instructions.

More detailed instructions can be found at: http://www.willamette.edu/wits/internet/wireless/index.html

Printing (WU Print)

WUPrint

All Willamette users on the campus network can use WUPrint on their personal machines to send a print job to a virtual print queue on Willamette's server. You can then log into the WUPrint tool to release your job from the queue and send it to an available printer in the library or another computer lab. Click here for more information.

Computer Lab Printers

Black and white printing is available to all WU community members, free of cost, in most of the campus computer labs. Click here for a full list of lab locations.

Color Printing

Students can print in color and high quality black & white at the Print and Design Center, located in Lee House, for a small fee. All public printers are draft-quality black & white only.

Personal Printers in Residence Halls

Students may also bring their own printers if they wish. For installation and configuration, you should follow the instructions that came with your printer. If you need technical assistance, you should call the printer's manufacturer (tech support phone numbers are usually provided with the documentation that came with your printer).

Printing Etiquette

Willamette University supports sustainability. Printers are a shared resource on this campus, and it is very important that each user does his or her part to be courteous to fellow users and to conserve paper and toner. 

Photocopy Machines

Photocopy machines are available for use on the first floor of the library by the main stairs, and the second floor of the library. It costs ten cents per page.  You can also use money from your ID card to pay for photocopies.

WISE (E-Classroom)

WISE

WISE is a web-based application that is built on the open-source Sakai Collaborative Learning Environment.  It features a set of software tools designed to help instructors, researchers, students, administrators and staff collaborate online in support of their work.

WISE can be found at http://wise.willamette.edu. Use your regular Willamette user name and password to log on.

Google Scholar

Google Scholar is a search engine that can find scholarly material such as peer-reviewed journal articles, books, reports, theses and dissertations on the Internet. It tends to be strongest in the sciences and weakest in the humanities. So think of Google Scholar as another resource, in addition to the library's databases. Here is how to set up your laptop or computer to affiliate Google Scholar with Willamette's holdings:

1. Open Google Scholar (http://scholar.google.com/)
2. Click SETTINGS and then LIBRARY LINKS
3. Type in "Willamette University"
4. Mark "Willamette University - Find It @ Willamette" and "Open WorldCat - Library Search."
5. Click SAVE

More info at: http://libguides.willamette.edu/googlescholar

Contact WITS

Visit, call, or email the WITS Help Desks:

Smullin 118
M-F 8am-5pm
503-370-6767

Smullin 101 (Main Office)
M-F 8am-5pm
503-370-6004

Browse the WITS Help documents for more information, topics, and contact info: http://www.willamette.edu/wits/help

Off-Campus Access

Many library resources, such as the catalog and the periodicals locator, are available anywhere in the world without having to log in.

Most of the information databases and periodicals that the library subscribes to are also available off campus, but only to users affiliated with WU.

Log In Procedures

  1. At the Hatfield Library website, select a database to search.
  2. After you select a database, you will be asked for a username and password.
  3. In the username box, enter your Willamette log in name and password. DO NOT include @willamette.edu as part of your username.